Returns & Exchanges

At After Four, we take great care to ensure every order meets our quality standards. If your order arrives damaged, defective, incorrect or incomplete, we're here to help.

Return Eligibility

Returns must be reported within 72 hours of receiving your order.

To initiate a return, please contact our Customer Care team via WhatsApp with:

• Your order number or proof of purchase
• Clear photographs of the item(s) received
• A brief description of the issue

All return requests are subject to review and approval by our Customer Care team.

Return Process

Once your return request has been approved, you will be asked to ship the item back using a courier recommended by After Four.

For international orders, customers are responsible for any shipping costs, customs duties or taxes associated with returning the item.

Please note that no refund or exchange can be processed until the returned item has been received and inspected by our team.

Refunds & Exchanges

If your return is approved after inspection, After Four may offer one of the following, at its discretion:

• A refund for the value of the item(s) purchased (shipping charges are non-refundable)
• Store credit
• An exchange for the same or another available item

Refunds will only be processed after the returned item has been received and approved by our team.

Non-Returnable Cases

Unfortunately, we cannot accept returns if:

• The request is made more than 72 hours after delivery.
• The item is not returned using the approved return process.
• The item has been damaged due to misuse, improper care or normal wear.
• Proof of purchase or the required photographs are not provided.
• The returned item does not match the original order.

Colour Disclaimer

We make every effort to display our products as accurately as possible. However, slight variations in colour may occur due to lighting during photography, fabric dye lots, individual screen settings and display capabilities. These variations do not qualify as defects.